Global Smart Office Market Overview: Stats & Trends for 2024

February 07, 2024

The smart office market is at the forefront of transforming traditional workspaces into technologically advanced and efficient environments. The integration of smart technologies within office spaces is becoming a pivotal aspect of enhancing productivity, comfort, and overall operational efficiency as businesses increasingly embrace digitalization. This report delves into the influences, innovations, smart office market size, segmentation, and dynamics shaping the smart office market.

Let's dive into the smart office industry and get to know how it can change the usual office work life.

What is a smart office market?

The concept of a smart office market transcends the conventional workspace by leveraging advanced technology to boost employee efficiency and overall work performance. Utilizing modern tech tools such as beacons, sensors, and mobile apps, smart offices empower employees to accomplish tasks with increased efficiency. The emphasis is on addressing challenges faced by employees and fostering a conducive work environment.

The key driver for smart office market growth is the adoption of IoT in the smart office market by incorporating sensors and devices coupled with cloud computing and analytics. The Asia-Pacific region shows the fastest growth, fueled by initiatives promoting eco-friendly buildings and emphasizing power management and conservation.

The smart office market is anticipated to experience a robust compound annual growth rate (CAGR) of 13.60%. That reflects the growing demand for effective workplace management. It is expected to gain further momentum as employees shift back to in-office and hybrid work setups, prompting employers to seek solutions that enhance comfort and efficiency during this transition.

The integration of cloud-connected networks in the smart office market is pivotal in facilitating the return-to-work movement. By providing valuable workplace analytics, these systems offer insights into space utilization and workforce interactions, empowering managers and decision-makers. Utilizing the generated data, companies can optimize the employee experience, a need that has become increasingly crucial in the post-pandemic era.

Before COVID-19, office routines were predictable, and knowing who would be present on a given day was simple. This predictability made the coordination of meetings and collaborative projects smoother. However, the shift towards more flexible work arrangements makes it challenging to anticipate office occupancy and attendance at in-person events. The smart office market uses IoT to provide real-time data for better decision-making.

In post-pandemic times, traditional office work has shifted and been replaced by remote work. It became more prevalent due to advancements in video conferencing and online collaboration. Video conferences are most commonly used in the marketing and advertising industry, where each worker attends an average of 20.9 sessions per month. Businesses in the travel sector are a close second, hosting an average of 11.1 meetings every month. Tech companies come in third, with an average of 10.5 meetings per month.

According to the survey by Dialpad Ai, 46.15% of respondents use video conferencing for less than four hours a week, while 36.98% use it for four to twelve hours. This means that 83.13% of people attend meetings for no more than 12 hours each week. However, 4.73% of respondents dedicate more than half of their weekly work hours to virtual meetings.

Evidence suggests that in-person interactions are valuable for creative collaboration, building culture, social events, and mentoring. However, the decision-making process has become more complex. The integration of a connected network and IoT can significantly enhance these in-person activities. For instance, team leaders may need real-time information on who is present in the office to plan collaborative projects or address concerns like noise or air quality affecting team members' decisions to work from home.

How does IoT play its role in the smart office market?

Understanding how office space is utilized and having an easy way to track daily attendance facilitates effective collaboration and accommodates diverse preferences and needs. IoT provides this information, making the transition to hybrid or in-person work smoother.

Integrating IoT into the office environment enhances data collection and optimization, fosters prompt employee feedback and improves overall workplace dynamics.

Various types of information can be gathered on a typical day. Smart badges or entry sensors can track attendance, while occupancy sensors provide insights into employee locations. IoT sensors can monitor air quality, temperature, lighting, and noise levels and contribute to assessing and enhancing the overall comfort and well-being of employees.

This leads to optimizing work environments, where the smart office market uses IoT for intelligent lighting and HVAC systems. The collected data informs adjustments to the workplace, resulting in cost reduction and improved sustainability. For example, smart lighting sensors adjust indoor lighting based on natural light levels, and occupancy sensors help manage room lighting efficiently.

The data aims to maintain employee comfort for in-office attendance and contributes to cost savings and sustainable operations. Offices that implement IoT electricity optimization typically witness a reduction in energy consumption. Thus, a smart office not only conserves resources but also allocates savings towards enhancing employee satisfaction and productivity in various aspects.

smart office market

Top factors behind smart office market growth

The expansion of the smart office market is influenced by key factors such as rising demand for energy efficiency and the presence of supportive industry standards and regulations. The expansion of the IoT market and its widespread application further propels the smart office market. Despite these positive aspects, the market faces challenges due to the high initial investment.

Focus on energy efficiency

The growing need for energy-efficient solutions is a major driving force behind the smart office market. Businesses are increasingly prioritizing sustainability, contributing to the adoption of smart technologies.

Read also: Save Your Company Time & Money via IoT For Energy

Support of regulations

Supportive industry standards and regulations play a role in shaping the smart office market. Compliance with established norms encourages the implementation of innovative solutions.

IoT market growth

The expansion of the IoT is a key catalyst for the smart office market. The versatile applications of IoT technologies within office environments drive advancements and enhance operational efficiency.

Opportunities in smart cities

The evolving industry of smart cities presents a lucrative opportunity for the smart office sector. As cities embrace intelligent technologies, the smart office market can benefit from this broader trend, opening new avenues for growth.

Find out more: 7 Reasons to fall in love with smart cities

Smart office market size with forecasting

Europe was the leading region in the smart office market in 2020, with growth driven by the expansion of the retail and hospitality sectors. This growth is expected to continue throughout 2024-2028. However, by the end of the forecast period, Asia-Pacific is predicted to have a higher growth rate than Europe.

Prominent manufacturers in the smart office market, such as Honeywell International Inc., Cisco Systems, Inc., and Siemens AG, are investing in more technologically advanced, cost-effective, and secure products and solutions across various applications.

The smart office market size is expected to grow significantly in the coming years, with a projected market value of $97.67 billion by 2029. It is estimated that the market size will reach about $51.63 billion in 2024, with a strong CAGR of 13.60% during 2024-2029. The key drivers of this growth include the increasing demand for intelligent office solutions, the adoption of sensor networks for energy efficiency, supportive government regulations, advancements in IoT for innovative office solutions, and a growing emphasis on safety and security systems in the workplace.

Smart office market size

The market for smart office furniture is expected to experience substantial growth, with an estimated increase of USD 95.69 million by 2027, demonstrating a strong CAGR of 9.07%. Also, North America is poised to lead this growth, accounting for 47% of the market's expansion. The main focus of the smart office furniture market in North America is in the US and Canada, although at a slightly slower pace compared to other regions.

The smart office market experienced significant growth due to increasing demand for workplace safety and security systems, advancements in IoT technology for smart office solutions, and a rising need for sensor-based networks to improve energy efficiency. Supportive government regulations in various countries are also contributing to overall market growth. However, upgrading existing systems may pose a challenge due to their complexity. On the positive side, the development of cloud-based IoT platforms is expected to offer lucrative opportunities for the smart office industry.

Global smart office market share

North America leads the global market share for smart offices due to its advanced technological infrastructure. The developed nations in this region are expected to experience significant growth in the smart office industry.

The United States, ranked 13th for total infrastructure development by the World Economic Forum, is an early adopter of emerging technologies such as the IoT. The integration of IoT in various industries, including intelligent offices, is propelled by advancements in technology. The increasing demand for security and safety systems, along with the widespread use of IoT devices like smartphones, is set to drive market growth in the United States.

The smart office market is witnessing growth due to the necessity to upgrade the infrastructure of existing office buildings. Enterprises are making this transformation due to a significant increase in energy resource consumption, which directly impacts operational costs. To address these concerns, smart office solutions are being implemented. According to Coherent Market Insights analysis, commercial buildings, especially office buildings, account for approximately 17% of total energy consumption in North America.

Within office buildings, cooling, heating, and ventilation systems account for around 51% of total energy usage, while lighting represents about 25%. These two factors together contribute to three-quarters of an office building's energy consumption. Regarding product types, the market encompasses smart lighting, intelligent security systems, energy management systems, network management systems, and audio–video conferencing systems. The study includes wireless technologies and wired technologies as the covered connectivity technologies. The market is further fragmented based on end-users into commercial, residential, and industrial segments.

Major players in the global smart office market share include ABB Ltd., Cisco Systems, Crestron Electronics, Honeywell International Inc., Johnson Controls International PLC, Lutron Electronics Co. Inc., Philips Lighting Holding B.V., Miracle Group Inc., Siemens AG, Schneider Electric SA, Sensorsuite Inc., United Technologies Corporation, and others.

The global smart office market share segmentation is divided into offering, product type, connectivity technology, end user, and region. It is grouped into hardware, software, and services.


Smart building management software, workplace analytics, and collaboration tools are significant in the smart office market. These software solutions help drive efficient management and enhance collaboration. Software is the leading contributor to the total market revenue in the smart office sector, accounting for 35%. The software market in this sector is diverse, and it is divided into segments based on various factors that provide a comprehensive view of its dynamics.


This category includes physical devices like IoT devices, sensors, smart lighting systems, and HVAC systems. Hardware is essential for implementing the tangible aspects of smart functionality within office spaces.


Consulting, implementation, maintenance, and support services fall under the services segment. Ongoing support is crucial to maximize the effectiveness of smart office solutions. This highlights the importance of the services segment in the smart office market.


In this smart office market report, we looked through the factors that influence this industry and found out about global market size, shares, and segmentation.

Summing up, the market for smart office solutions is growing rapidly worldwide, but the high cost of initial investment remains a major concern for new players. To address this, market players are investing significantly in research and development to evolve improved components that can reduce overall product costs.

Several factors, including the increasing need for safety and security systems in workplaces, advancements in IoT for smart office offerings, and a growing demand for sensor-based networks for energy efficiency, are driving the growth of the market.

To maintain competitiveness, key players in the market are focusing on introducing technologically advanced products. Business expansion and product launches are popular strategies among market players. Do you want to start a smart office initiative? Let us know and find out how Kaa can help your business.


What is the size of the global smart office market?

The Smart Office Market is projected to grow at a CAGR of 13.60% from 2024 to 2029, reaching a market size of $97.67 billion.

Which smart office segment has the highest demand

The hardware segment is expected to experience significant growth during the forecast period among other segmentations, mainly due to the widespread use of hardware components in smart office setups.

What factors are contributing to the growth of the smart offices market?

The market is anticipated to experience growth over the forecast period due to the significant adoption of smart offices for diverse applications in energy management and conservation.

What is the projected Compound Annual Growth Rate (CAGR) for the smart offices market over the next eight years?

The projected Compound Annual Growth Rate (CAGR) for the global smart offices market is 12.2% during the forecast period spanning from 2018 to 2026.